EXCLUSIVE INTERVIEW : A homegrown service provider is expanding in Halifax with plans to create up to 350 new jobs.
Blue Ocean Contact Centers is a member of CCL Group, a strategic marketing and communications firm based in Halifax.
The province, through Nova Scotia Business Inc., announced today, Dec. 7, it is supporting the company’s growth with a five-year payroll rebate of up to $1,950,000.
"Blue Ocean is a true Nova Scotia success story," said Graham Steele, Minister of Finance, on behalf of Economic and Rural Development Minister, Percy Paris. "Today’s announcement is a great example of how local companies are thriving despite tough economic times."
Blue Ocean offers multilingual service and support for organizations across North America. It has offices in Halifax and Saint John, where it provides customer care and support services for various clients in industries like telecommunications, tourism and hospitality.
"Our growth is directly related to the quality of our employees here in Halifax," said Elizabeth Currie, chief operating officer of Blue Ocean. "Companies are prioritizing customer relationship management, and our business, with its focus on strong customer service, is growing to meet demand."
Blue Ocean is hiring immediately and is seeking people with customer service skills and a willingness to learn. Bilingualism is an asset.
"Blue Ocean was built from the ground up, right here in Nova Scotia," said Stephen Lund, president and CEO of Nova Scotia Business Inc. "This expansion is further proof that as the economy improves, Halifax is one of the best positioned cities in Canada."
Blue Ocean Contact Centers, a member of CCL Group, is an award-winning customer service and support provider. Established in 1994, Blue Ocean has delivered best-in-class contact center services that help some of North America’s leading organizations create a unique customer experience.
Nova Scotia Business Inc. is Nova Scotia’s private-sector-led business development agency. NSBI is the investment attraction arm of the province and helps businesses in Nova Scotia meet growth potential through advisory services, trade development, financing and venture capital.