911 is an important resource to public safety that still faces some misunderstanding and misuse

911 is an important resource to public safety that still faces some misunderstanding and misuse.

It is important that households are aware of how, when and why to use 911.  This includes the importance of teaching children.

Here is some important information about 911 and its use.

“When to call 911

✔If your health, safety or property is threatened and you need help right away.

✔If you’re not sure if your situation is an emergency. The 911 call taker will determine if you need immediate help.

✘NOT for general inquiries such as calls to police concerning ongoing investigations, or calls to fire departments about community events. Unnecessary calls tie up valuable resources.

• 911 is for emergencies only. People who abuse the system by intentionally placing calls that are not 911 emergencies can be charged and face serious penalties.
• If you accidentally call 911 do NOT hang up. Stay on the line to alert the 911 call taker that the call was accidental. If you hang up, the 911 call taker will call you back and if they don’t reach you, they may contact emergency services.
• Teach children when it is okay to call 911 and when it is not. Be sure to explain that 911 is for emergencies only.”

More information : https://novascotia.ca/dma/emo/911/

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Source: Nova Scotia public information