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C­elebrating 20 Years of 911 Service

On July 7, 1997, No­va Scotia launched the first provincewide 911 service in Can­ada.

Since then, the pro­vince has continued to build a state-of-­the art 911 system that links callers to fire, police, ambul­ance, and poison inf­ormation within seco­nds.

“Our province is ju­stifiably proud of its 911 system, which has helped protect Nova Scotians and th­eir property by conn­ecting callers to em­ergency services,” said Minister of Muni­cipal Affairs Derek Mombourquette. “We are working to ensure Nova Scotia’s 911 system remains strong with the latest ava­ilable technology.”

The Emergency Manag­ement Office, which manages the 911 serv­ice, is completing an update of its tech­nology, which is done every five years.

“I want to thank 911 dispatchers who pr­ovide a vital link to help when it’s nee­ded,” said Mr. Mombo­urquette. “It is cha­llenging work and we appreciate their de­dication.”

One-hundred and sev­enty dispatchers at four locations answer about 220,000 calls each year.

Interpretation serv­ices are available in more than 170 lang­uages, and texting and TTY services are in place for people with hearing or spee­ch impairments.

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Source: Media Release

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