Commission Hopes Education, Training Will Prevent Consumer Racial Profiling

NOTE: The following is a statement from Christine Hanson, director and CEO of the Nova Scotia Human Rights Commission regarding consumer racial profiling.The Nova Scotia Human Rights Commission hopes that education and training will lead to equal servi...

NOTE: The following is a statement from Christine Hanson, director and CEO of the Nova Scotia Human Rights Commission regarding consumer racial profiling.


The Nova Scotia Human Rights Commission hopes that education and training will lead to equal service for all Nova Scotia shoppers.

A 2012 research study produced by the commission identified the negative experiences of shoppers from visible minority groups as a significant problem throughout the province that is disproportionately affecting visible minority shoppers.

The commission is working with Nova Scotian retailers to deliver education materials and training to their employees to raise awareness of this issue and the harms caused by consumer racial profiling and to help provide retail staff with the knowledge they need to provide quality service to all shoppers.

Source: Release

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