Halifax Water PSA – High Call Volume and Triaging Response to Stormwater Damage

High Call Volume and Triaging Response to Stormwater Damage
(July 21, 2023) Due to extreme rainfall, Halifax Water customers are reporting damage to their driveways and culverts. As a result, Halifax Water is experiencing a high volume of inquiries, and our response time may be delayed.
For urgent concerns related to Stormwater, Wastewater or Water, please get in touch with our 24/7 emergency line at 902-420-9287 or direct message us on Twitter or Facebook @HalifaxWater.
Given the safety risks associated with stormwater flooding undermining roadways and washouts, Halifax Water has requested that its field staff return to our depots. Crews will be redeployed tomorrow morning when we can visually assess the damage and triage our repairs on a priority basis.
To ensure the safety of our communities and our staff, please maintain a safe distance when Halifax Water staff or contractors are working in your area. –