**** Recall via Health Canada
Micro-USB Charging Cables Packaged with Happy Plugs Bluetooth Wireless II Headphones recalled due to burn hazard
Common name: Certain Micro-USB Charging Cables Packaged with Happy Plugs Bluetooth Wireless II Headphones
Product description: The recall involves certain black micro-USB charging cables with a micro-USB on one end and a USB end on the other, packaged with the following Happy Plugs Bluetooth Wireless II Headphones:
Headphone Colour | Item # | UPC |
---|---|---|
Black Gold | 7620 | 811613031059 |
Black | 7621 | 811613031066 |
White | 7622 | 811613031073 |
Pink Gold | 7623 | 811613031080 |
Matte Gold | 7624 | 811613031097 |
Space Grey | 7625 | 811613031103 |
White Marble | 7626 | 811613031110 |
Botanica Erotica | 7627 | 811613031127 |
Pink Marble | 7629 | 811613032056 |
Attached to the headphones that accompanied the micro-USB charging cord, was a label marked with a serial number. The affected lot of micro-USB charging cords are associated with headphones with the first 5 digits of the serial number being 60764xxxxxxxxx or 60776xxxxxxxxx.
Hazard identified: The affected charging cables will never successfully charge the headphones and instead the charging cable may cause the headphones to overheat, posing a burn hazard. As of June 14, 2019, the company has received 2 reports of headphones failing to charge and 1 report of a burn in Canada. In the United States, the company has received 1 report from a retailer of headphones failing to charge and the charging cables causing the headphones to overheat. No reports of injuries.
Consumers should immediately stop using any charging cable that did not work or that they have not yet used and that was purchased during the time frame identified above and return it to the place of purchase for a replacement micro-USB charging cable.
If the headphones were purchased online, consumers can email the company to make arrangements for a no cost exchange. Any charging cables that have previously charged the headphones successfully are not affected.