Nova Scotia Health is advising the public of a phone scam currently circulating that appears to be from Public Health. It involves an automated call (or “robo call”) notifying you that you have been identified as a close contact of someone who has tested positive for COVID-19 or that you have tested positive for COVID-19. The automated message asks you to call a number and to provide personal information.
Public Health does not use automated calls to notify someone they are a close contact. If you receive an automated phone call that appears to be from Public Health regarding close contacts, please do not provide any information.
Public Health does use automated calls to provide COVID-19 test results. If you are waiting for test results, you may receive an automated call. However, it will ask you to verify your identity with the last four digits of your health card and your birth date. You will not be asked to call a number back to provide additional personal information.