Government is asking seniors to exercise caution if approached at home by private companies selling personal alert systems.
There are reports that a Freedom Home Living Solutions representative has been selling personal alert systems at seniors’ homes.
The representative claims the company is contracted by the Department of Health and Wellness, and does not deliver the equipment after purchase.
The department does not have contracts with any personal alert system vendors.
The Better Business Bureau’s website has an alert about Freedom Home Living Solutions at www.bbb.org/maritime-provinces/business-reviews/medical-alarms/freedom-home-living-solutions-in-bedford-ns-33955 . The business does not have a permit to operate in Nova Scotia under the Direct Sellers Act. Tom Fennessey, owner and sole partner of the business, was associated with the Seniors Connect and JTF Alarms companies.
For information on consumer protection, visit http://novascotia.ca/snsmr/access/individuals/consumer-awareness.asp .
Nova Scotians who are approached by vendors and have concerns about legitimate business practices are encouraged to contact the Better Business Bureau or police.