**** Recall via Health Canada

VIVO Mount-Play5 Speaker Wall Mounts recalled due to fall and injury hazard

Common name: VIVO mount–Play5 Speaker Wall Mounts

Product description: This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about 22 cm (8 inches) tall by 13 cm (5 inches) wide. 

Hazard identified: The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders. As of July 24, 2019 VIVO has received no reports of incidents or injury were reported in Canada.  In the United States, Vivo has received 3 reports of speaker mounts breaking and speakers falling to the floor with no reports of injury.

Consumers should immediately remove their speakers from the wall mount and contact VIVO to receive a free repair kit and instructions, a replacement wall mount or return the wall mount for a full refund.

For more information, consumers may contact VIVO by telephone at 1-800-371-5654 from 7:00 a.m. to 7:00 p.m. CT, Monday through Friday or by email or online