**** Recall via Health Canada
Whirlpool, KitchenAid and JennAir electric radiant heat cooktops recalled due to potential fire hazard
Common name: Whirlpool, KitchenAid, and JennAir Electric Radiant Heat Cooktops
Product description: This recall involves certain models of 24″, 30″ and 36″ electric radiant heat cooktops with touch controls and ceramic glass cooktop surfaces that are sold under the Whirlpool, KitchenAid, and JennAir brands. The affected products can be identified by the combination of the product model number and the serial number range. These numbers are located on the underside of the unit.
| Type of Cooktop | Model Number | Serial Number Range |
|---|---|---|
| Radiant | KCES950HSS | D81704677 – D92701516 |
| KCES950HBL | D81704677 – D92701516 | |
| KCES956HSS | D81704677 – D92701516 | |
| KCES956HBL | D81704677 – D92701516 | |
| WCE97US0HS | D81704677 – D92701516 | |
| WCE97US0HB | D81704677 – D92701516 | |
| WCE97US6HS | D81704677 – D92701516 | |
| WCE97US6HB | D81704677 – D92701516 | |
| JEC4430HS | D81704677 – D92701516 | |
| JEC4430HB | D81704677 – D92701516 | |
| JEC4536HS | D81704677 – D92701516 | |
| JEC4536HB | D81704677 – D92701516 | |
| JEC4424HB | D81704677 – D92701516 | |
| Downdraft Radiant | JED4430GB | D64918200 – D92803199 |
| JED4430GS | D64918200 – D92803199 | |
| JED4536GB | D64918200 – D92803199 | |
| JED4536GS | D64918200 – D92803199 |
Hazard identified: The electric radiant heat cooktops may become energized without consumer interaction, posing a fire hazard. As of August 9, 2019, the company has received 1 report of cabinet damage in Canada due to the cooktop being on for an extended period of time, and no reports of injuries. In the United States, the company has received 110 reported incidents including 13 reports of items left on or near the cooktop surface being damaged by heat, 4 reports of items igniting with one report of damage to the backsplash and cabinets, and 2 reports of minor burn injuries.
Consumers should immediately contact Whirlpool to arrange for a product remedy, including a free replacement. Unit should be turned off at the circuit breaker, unless it is necessary to use on an interim basis. Do not leave flammable materials or empty cookware on or near the cooktop.
For more information, consumers may contact Whirlpool at 1-888-900-7897 on Monday to Friday from 8:00am to 8:00pm EST. Consumers may also visit the company’s recall website where they can check if their product is affected and receive additional information.
