Government of Canada release:
Generac Portable Generators have been urgently recalled due to a significant fire and burn hazard. The issue arises from a malfunction where the generators fail to vent properly, leading to a dangerous buildup of pressure in the gas tank. This can result in fuel being expelled when opened, posing a direct threat to users. As of September 14, 2023, while there have been no reported incidents in Canada, the United States has seen 27 reports, with three resulting in severe burn injuries. Owners of these generators are strongly advised to cease usage immediately and contact Generac for a free repair kit.
Product Details:
- Name: Generac Portable Generators
- Types & Model Numbers:
- GP15000E: G0057341, G0057342, 005734R1, 005734R2
- GP17500E: G0057351, G0057352, 005735R1, 005735R2
- Identification: “Generac” and the unit type are printed on both sides of the tank and on the control panel. The model number is on a label on the heat shield between the engine and alternator.
- Check Your Model: Visit Generac’s Product Support Lookup to see if your generator is part of the recall.
Issue: The recalled generators can fail to vent properly, causing the gas tank to build up excess pressure. This can cause fuel to expel when opened, leading to fire and burn hazards.
Incidents:
- Canada: No reports of issues or injuries.
- USA: 27 reports of issues, including 3 severe burn injuries.
What to Do:
- Immediately stop using the recalled generators.
- Contact Generac for a free repair kit.
Contact Generac:
- Phone: 1-888-391-0503 (8 am to 5 p.m. CT, Mon-Fri)
- Website: Generac Recall Info
Additional Information:
- Number Sold: 97 units in Canada, 64,194 in the USA.
- Sale Period: April 2011 to June 2023.
- Manufactured: United States.
- Manufacturer: Generac Power Systems Inc., Waukesha, Wisconsin, USA.
Notes:
- This recall is in collaboration with Health Canada, the US Consumer Product Safety Commission (US CPSC), and Generac.
- It’s illegal to sell or give away recalled products in Canada.
- Report any incidents related to this product to Health Canada using the Consumer Product Incident Report Form.
- This recall is also on the OECD Global Portal on Product Recalls. Check the site for more international recalls.
Published by Health Canada. Alert ID: RA-74269.