Yes, Murale (by Shoppers Drug Mart) has been online for about a month now, for all Canadians out there. I don’t live near a Murale store, so I welcome the opportunity to browse and/or shop higher end makeup online, especially for brands I don’t normally have access to.
I was kindly offered a credit to shop on Murale online store. The site was easy to browse, I got shipping confirmation (with tracking) the next day and received the package 3 days later. Shipping costs $8.50 flat rate (or free with $75 purchase, as a promo at the time).
I found the products I added in the cart stay there until I checked out, even without me creating an account. I couldn’t decide what to get right away, so I did sleep on it. The next day I went to the site, and my tentative items were still in the cart. Quite convenient.
The products came wrapped up nicely in white wrapping paper, inside a Murale box, inside the shipping box. You might argue the double packaging, but I love the sturdy white box and am happy that no shipping stickers or labels were put on it. I can always reuse the box for storage or gift giving.
Inside the box was an envelope with a hand written Thank-You note. The receipt (on the left in the pic, under the box) stated the Optimum points I earned with the purchase, and noted their return policy.
And get this, there was a pre-paid return label (with tracking number) included in the package. This means a free and easy return. That’s customer service quality! They also called me “Gorgeous” in all communications and signed as “The Murale Team”. I appreciate the corporate culture they promoted.
What I got:
– Juice Beauty Blemish Clearing serum with Salicylic acid and CoQ10, 2oz/ 60ml
– Caudalie Cleansing water, 3.4oz/ 100ml.
They offer 3 free samples with any order, so I picked:
– Skyn Iceland Oxygen Infusion Night cream, 1.7g
– NARS Sheer Glow foundation in Fiji, 4ml and
– Darphin Ideal Resource Soothing Retexturizing Radiance cream – Normal to Dry skin, 1.5ml.
Murale is still in the process of adding more brands to the site. I am glad to see a Canadian shopping site for brands that aren’t widely available. Plus, lots of brands on the site have the same price structures as in the US (which is not always the norm for Canada – case in point: Sephora). And you can earn Optimum points with your purchase. Right now you get 18,500 points with $75 purchases.
Next time you need some new makeup or skin care, give Murale’s site a browse.