Nova Scotia Power Activating Emergency Operations Centre

**** NSP Media Release

Nova Scotia Power Activating Emergency Operations Centre

Nova Scotia Power is mobilizing personnel and resources in advance of a storm forecast to bring high wind
gusts and heavy rain on Thursday.
“We know that there are trees across the province that were weakened by Hurricane Dorian last month. With forecasts calling for wind gusts up to 90 km/h, we will be prepared to respond in case trees fall into power lines,” said Matt Drover, Storm Lead for Nova Scotia Power.

Nova Scotia Power is activating its Emergency Operations Centre (EOC) at noon tomorrow (WEDNESDAY) to plan and  manage its storm response. The EOC is the nerve centre for outage restoration planning and response and is staffed with employees representing all aspects of the company. Nova Scotia Power will operate its EOC until the last customer is
safely restored.

Crews will begin restoring power as soon as conditions are safe; if winds are gusting above 80 km/h, they have to make on-site assessments of whether to stand down for safety. Nova Scotia Power will coordinate closely with the Nova Scotia Emergency Management Office.

Customer Safety

Nova Scotia Power encourages customers to plan for their safety. Some tips include:
• Monitoring local weather forecasts
• Having an emergency kit that includes flashlights, a battery-powered radio and fresh water
• Charging electronic device
• If you lose power, turn off and unplug electrical equipment, such as televisions and computers to prevent
damage when power is restored.
• Visit for a full list of safety and storm preparedness tips.

Outage Information
Customers can report outages and get estimated times of restoration (ETRs) online at or by
calling Nova Scotia Power at 1-877-428-6004. Initial ETRs are based on past storms of similar size; we update ETRs once our teams have assessed damage.
Restoration Priorities

In situations where there are multiple power outages, Nova Scotia Power restores power in phases to ensure critical services like hospitals can stay open before beginning work in other areas. Larger outages on transmission lines and in substations are restored ahead of smaller outages to restore electricity to the greatest number of customers.

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