1:04 pm - Tuesday, January 22 2019
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service matters

Hiya! Busy, busy or at least trying to be:)

I got a nice surprise earlier today. I had ordered some Lululemon stuff online in January, and I was pleased with it. Did you know there is no shipping charge for anything ordered online and you can return it to any store? Great customer service.
Well … it gets better… the doorbell rang this morning and there on my step, was a Fedex man with an envelope. I was not expecting anything so I was a bit curious. Once inside, I opened it and to my surprise,found a letter from Lululemon, saying that due to an odd foreign exchange processing error they had charged me $2.84 more than they should have and would I accept this $20 (!!!) gift card as an apology. Um, ok!

Anyone local, aged late 20’s-30’s interested in auditioning for a travel/wine/food web show host/hostess? Shooting March 15-17th

About Shelagh Duffett

An artist and mum to a beautiful daughter. I live in the gorgeous province of Nova Scotia, Canada and write about bits and pieces of my life. Alice is the name of my grandmother, who was an amazing business woman and Paris is a city we LOVE. Art and tea are necessities!


The views and opinions expressed in this content are those of the author and do not necessarily reflect those of haligonia.ca.


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